Frequently Asked Questions

Yes. Promenade Place offers convenient access to I-25 and I-225, providing easy commutes to Downtown Denver, Centennial, Aurora, and Denver International Airport. Its location in the Denver Tech Center (DTC) makes it ideal for residents seeking apartments near major employers and business districts.

Yes. Promenade Place is located near RTD bus routes and light rail service, providing convenient access to Downtown Denver, the Denver Tech Center, and surrounding metro-area destinations.

Promenade Place is located at 5200 S. Ulster Street, Greenwood Village, CO 80111, in the heart of the Denver Tech Center (DTC). Residents enjoy convenient access to shopping, dining, entertainment, and major employers throughout the southeast Denver metro area.

Yes. Every apartment home includes a full-size in-home washer and dryer for added convenience.

Many apartment homes feature stainless steel appliances, including a built-in microwave and dishwasher. Contact the leasing office to confirm finishes in your preferred floorplan.

Yes. Most apartment homes feature private patios or balconies, providing additional outdoor living space.

Select apartment homes include additional storage features. Contact the leasing office for availability and details.

Apartment features may include:

• In-home washer and dryer
• Stainless steel appliances
• Granite countertops
• Custom cabinetry
• Built-in microwave and dishwasher
• Private patio or balcony
• Spacious floorplans
• Built-in fireplaces in select homes
• Built-in desks and bookcases in select homes

Promenade Place offers one-, two-, and three-bedroom apartments ranging from approximately 720 to 2,217 square feet.

Flooring varies by apartment home. Contact the leasing office for details regarding flooring in specific floorplans.

Amenity hours may vary by season and location within the community. Contact the leasing office for current hours.

Yes. Promenade Place is a smoke-free community.

Yes. Residents have access to a resident clubroom, executive business center, conference room, and Wi-Fi-enabled workspaces.

Yes. Promenade Place features a state-of-the-art fitness center for resident use.

Yes. The community offers a heated resort-style pool and spa. Seasonal operating hours may vary. Contact the leasing office for current pool hours.

Community amenities include:

• Heated resort-style pool and spa
• Fitness center
• Resident clubroom
• Outdoor grilling stations
• Outdoor lounge areas
• Package lockers
• EV charging stations
• Controlled-access entry
• Pet-friendly policies

Amenity hours vary by facility. Please contact the leasing office for the most up-to-date schedule.

Promenade Place offers a variety of lease term options. Contact the leasing office for current availability and pricing.

You can submit an application online through the community website or contact the leasing office for assistance.

Prospective residents can schedule an in-person or virtual tour online or by contacting the leasing office directly.

Yes. Renter’s insurance is typically required before move-in. Contact the leasing office for coverage requirements.

Applicants are generally asked to provide:

• Government-issued photo identification
• Proof of income
• Rental history information
• Additional documentation if required by screening criteria

Income requirements vary based on rental qualifications. Contact the leasing office for current guidelines.

Roommate payment options may be available through the resident portal. Contact the leasing office for details.

Residents can conveniently pay rent online through the resident portal.

Rent is due on the date specified in your lease agreement. Contact the leasing office for payment policy details.

Utility responsibilities vary by floorplan and lease agreement. Contact the leasing office for details.

Utilities are billed according to lease terms and may be paid through a utility billing provider or the resident portal.

Packages are managed through the community’s package management system.

Yes. Promenade Place offers Parcel Pending package lockers for convenient package delivery and retrieval.

Parking availability, fees, and vehicle limits vary. Contact the leasing office for current parking policies.

Yes. The community offers EV charging stations for residents.

Additional parking options may be available based on availability. Contact the leasing office for details.

Parking options vary. Contact the leasing office regarding included and reserved parking opportunities.

Residents can submit maintenance requests through the online resident portal or by contacting the leasing office.

Response times vary based on the nature and urgency of the request. The maintenance team strives to address service requests promptly.

Contact the leasing office for current maintenance office hours and after-hours procedures.

Maintenance emergencies may include:

• Active water leaks
• No heat during winter conditions
• Electrical hazards
• Fire or smoke-related concerns

Contact the leasing office for information about nearby dog parks and pet amenities.

Pet policies, including breed and weight restrictions, may apply. Contact the leasing office for current guidelines.

Yes. Promenade Place is a pet-friendly apartment community.

Contact the leasing office for details regarding on-site pet amenities and designated pet relief areas.

Pet fees, deposits, and monthly pet rent are subject to community policies. Contact the leasing office for current rates.

Current residents may have transfer opportunities available, subject to availability and community policies. Contact the leasing office for details.

Residents should refer to their lease agreement for specific notice requirements. Contact the leasing office with questions regarding move-out procedures.

Guest parking may be available in designated areas. Contact the leasing office for parking guidelines.

Yes. Residents can use the online resident portal to make payments, submit maintenance requests, and manage their account.

Yes. Promenade Place offers controlled-access entry for residents.

Contact the leasing office regarding current features and monitoring systems.

Approximately 65 days before your lease expiration date, renewal options will be provided for review. Residents may then select a renewal term or discuss available options with the leasing office.

Renewal offers are typically sent 65 days prior to the end of your lease term, giving residents ample time to review their options and make a decision.